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Additional Resources

Back Orders vs Out-of-Stock: What’s the Difference?

“Backorder” and “out-of-stock” are two inventory management terms that customers use interchangeably. However, for operations managers and e-commerce businesses, these two statuses represent fundamentally different scenarios with distinct impacts on sales, logistics, and customer loyalty. The high-level distinction is straightforward: A backorder means an item is temporarily unavailable, but supply replenishment is expected, and the ... Back Orders vs Out-of-Stock: What’s the Difference?

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Best Practices for Cycle Counting

Cycle counting is a method of maintaining accurate inventory records without shutting down operations for a full physical inventory count. Instead of stopping everything to tally every item at once, warehouses and distribution centers conduct smaller, scheduled counts of specific items or warehouse zones and bins. This ongoing process keeps inventory levels accurate while minimizing ... Best Practices for Cycle Counting

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What Is Fill Rate? (And How to Calculate It)

Fill rate is one of the most critical supply chain metrics for any company that stores, moves, or sells physical products. Essentially, it reflects the percentage of customer orders fulfilled completely and on time, making it a direct measure of order fulfillment performance.    A high fill rate not only improves customer satisfaction but also ... What Is Fill Rate? (And How to Calculate It)

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