Frequently Asked Questions

Reliable Fufilment for Business Growth
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FAQs: Because Logistics Shouldn’t Be a Guessing Game

We understand that choosing the right 3PL partner comes with a lot of moving parts, literally. 

From warehousing and fulfillment to assembly, packaging, and shipping logistics, this section is built to give you the straight facts.

If you still need answers, contact us here.

The Basics – Quick Info at a Glance

Where is Midwest Assembly, Warehouse and Distribution located?

We’re located at 5001 S. River Road in West Bend, Wisconsin. Just north of Milwaukee and within reach of the greater Chicago area.

What are your hours of operation?

Our standard hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. Central Time.

What’s the best way to contact your team?

You can call us at (262) 335-1980 or use our contact form and someone will get back to you quickly.

Do you offer facility tours or consultations?

Yes, we’re happy to schedule a tour or consultation to discuss your warehousing or fulfillment needs. Just reach out to set something up.

Is your facility secure?

Yes. Our building is monitored 24/7 with security systems and restricted-access protocols.

Service Capabilities

Do you only serve Wisconsin and Illinois, or can you handle national distribution?

Midwest AWD supports local, regional, and national projects. While we're based in Wisconsin, we work with companies across the U.S. and are fully equipped to manage nationwide distribution programs.

Scalability & Operations

How quickly can you scale up for large assembly or distribution projects?

We can typically scale within days to a few weeks, depending on project complexity and any required system integrations.

How do you ensure accuracy and quality in high-volume projects?

Every assembly project is documented with clear SOPs, and our team is trained on each task. For fulfillment, we use barcode scanning and inventory tracking to ensure accuracy at every stage.

Onboarding & Timelines

How long does onboarding take, and when can we start?

Onboarding can take just a few weeks. Once a contract is signed, we handle system integrations (if needed), receive inventory, and train warehouse staff to your program specifications.